Privacy Policy
How we collect, use, and protect your information when you use PicklerRules
1. Introduction
This Privacy Policy describes how Before We Go Public, LLC ("Company," "we," "us," or "our") collects, uses, and protects your information when you use PicklerRules (the "Service"). We are committed to protecting your privacy and being transparent about our data practices.
Important: PicklerRules is not affiliated with, endorsed by, or officially connected to USA Pickleball Association in any way.
2. Information We Collect
2.1 Account Information
We collect information you provide when creating an account through Clerk authentication services:
- •Name
- •Email address
- •User ID generated by Clerk
- •Authentication data managed by Clerk
2.2 Usage Data
We collect information about how you use our Service:
- •All queries you submit to our AI referee system
- •AI-generated responses and rulings
- •Timestamps of your interactions
- •Pages viewed and features used
- •Device information and browser type
- •IP address and general location data
2.3 Payment Information
We collect payment data through Stripe:
- •Payment method information (processed by Stripe)
- •Transaction history and amounts
- •Billing addresses
- •Purchase timestamps and receipt data
3. How We Use Your Information
3.1 Service Provision
- Process and respond to your AI ruling queries
- Manage your account and authentication
- Process payments and manage ruling credits
- Provide team collaboration features
3.2 Service Improvement
- Train and improve our AI model performance
- Analyze usage patterns to enhance features
- Debug issues and optimize performance
- Conduct A/B testing for new features
5. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure hosting on Vercel infrastructure
6. Your Rights and Choices
6.1 Access and Portability
You have the right to:
- Access your personal information
- Request a copy of your data
- Export your ruling history
- Review your team membership data
6.2 Deletion and Retention
You can request:
- Deletion of your account data
- Removal of specific information
- Account deactivation
- Data retention limitations
Note: Some data may be retained for legal, security, or operational purposes even after deletion requests.
7. State-Specific Rights
7.1 California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect
- Delete your personal information
- Opt out of the sale of personal information
- Non-discrimination for exercising rights
7.2 European Residents (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data ("right to be forgotten")
- Data portability
- Object to processing
8. Children's Privacy
- Our Service is not intended for children under 13
- We do not knowingly collect data from children under 13
- Parents must provide consent for users aged 13-18
- We may terminate accounts of underage users
9. Contact Information
9.1 Privacy Questions
For privacy-related questions or requests:
Email:hello@picklerrules.com
Website:picklerrules.com
Legal:Before We Go Public, LLC
9.2 Data Subject Requests
To exercise your privacy rights:
- •Email us at hello@picklerrules.com
- •Include your account email and specific request
- •Allow up to 30 days for response
- •Verify your identity as required
10. Third-Party Privacy Policies
We work with various third-party service providers to deliver our services. Each provider has their own privacy policy governing how they handle your data. If you have questions about how a specific service provider handles your information, please contact us at hello@picklerrules.com and we'll provide you with the relevant privacy policy information.
By using PicklerRules, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Your privacy is important to us. We are committed to protecting your information and being transparent about our data practices.
Questions about our Terms of Service? Read our Terms of Service